Rain Computers Inc. RainCare Encompass Integration Support
Rain helps you get to the bottom of your issue and back to work quickly. By taking accountability for your complete creative computing solution*, Rain becomes your single point of contact - no more getting passed around by tech support from different companies. The RainCare Support network is uniquely designed to solve issues common to audio and video production. By email, phone, and RainCare Remote Login Support, we'll help you diagnose the issue, solve it, and get you back to what's really important.
RainCare Encompass extends the complimentary support and hardware warranty for your Rain computer to a full 3 years. So you can create knowing you have the best support network at your fingertips whenever you need help. RainCare Technicians are trained to diagnose issues common to industry standard software and hardware. Regular tech support just helps you turn the computer on. RainCare Support helps you integrate your software and hardware, resolve conflicts, and optimize your system for the very best audio and video production performance. And with RainCare Remote, you can invite a RainCare Technician to log in to your computer remotely to diagnose and resolve issues without sending your computer anywhere.
Feature Highlights
- 3 years phone and email support
- Software and Hardware Integration Support makes Rain your single point of contact
- RainCare Remote Login Support - Invite a RainCare Technician to log into your computer remotely
- Knowledge Base and Tech Articles at RainRecording.com/support
- Extended Hardware Warranty to 3 years
Specifications
- 3yr phone, email and RainCare Remote Login support
- 3yr Software/Hardware Integration support
- 3yr Extended hardware warranty
- Free inbound/outbound shipping for warranty repair
"It's great to have a machine with this kind of horsepower. I can now take challenges on that would have been unthinkable on my previous setup."--Martin Walker, Sound on Sound Magazine.
"This computer has the look, feel and performance of a well-crafted instrument, and it's a joy to use."--Craig Anderton, Editor, EQ Magazine.
Notable Rain Users
Aerosmith
Arcade Fire
Microsoft
Cirque du Soleil
Sharkey
Korn
Trafik
Disney
BET
SIRIUS
Roland
US Olympic Committee
